Terms and Conditions

Effective Date: 12 December 2024

Welcome to Dragon Ginseng. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Introduction
Dragon Ginseng operates the website [dragonginseng.sg]. The terms “we,” “us,” and “our” refer to Dragon Ginseng. These Terms and Conditions apply to all users, visitors, and customers of our website. By using our site, you agree to comply with these Terms and any applicable laws and regulations.

2. Products and Services
We offer a range of ginseng-based health products. We strive to ensure all product descriptions and prices are accurate, but we reserve the right to correct any errors or omissions. Products are subject to availability, and we cannot guarantee the stock of any particular item.

3. Account Creation
To make a purchase on our website, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information secure and for all activities that occur under your account.

4. Ordering and Payment
When you place an order with us, you are making an offer to purchase our products. We reserve the right to accept or reject your order at our discretion. All payments are processed securely via our third-party payment processors, and your personal information will be protected in line with our Privacy Policy. Payments are processed in Singapore Dollars (SGD).

5. Shipping and Delivery
We offer free shipping to Singapore, islandwide. Delivery times and costs depend on your location and the chosen shipping method. We are not responsible for delays caused by third-party carriers, customs procedures, or other unforeseen circumstances.

6. Returns and Refunds
If you are unsatisfied with your purchase or receive a defective or incorrect item, you may request a return or exchange. Our policy covers items that are defective, damaged, or incorrectly shipped. Please contact us at support@dragonginseng.sg to initiate the process. Return shipping costs are the responsibility of the customer unless otherwise specified.

7. Pricing and Payment
Prices listed on the website are in SGD and may be subject to change without notice. We accept [list payment methods] for transactions. Payment will be processed at the time of order, and you agree to provide accurate payment information.

8. Intellectual Property
All content on our website, including text, images, graphics, and logos, is the property of Dragon Ginseng or its affiliates and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content without our prior written permission.

9. User Conduct
By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Infringe on the rights of others, including intellectual property rights.
• Engage in harmful, illegal, or fraudulent activity.
• Use our website to distribute harmful viruses or malware.

10. Limitation of Liability
Dragon Ginseng is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the total amount paid for the product in question.

11. Disclaimer of Warranties
We do not guarantee that the website or products will meet your expectations or be free from errors. All products are provided “as is,” and we make no representations or warranties of any kind, either express or implied.

12. Modifications to Terms
We may update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. Please review this page periodically to stay informed.

13. Governing Law
These Terms and Conditions are governed by the laws of Singapore. Any disputes arising under these Terms shall be resolved in the appropriate courts of Singapore.

14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@dragonginseng.sg

By using our website or making a purchase, you agree to comply with these Terms and Conditions. Thank you for choosing Dragon Ginseng!